Independent agency Juliet has added Lin Wan as its new managing director, client services. She joins from lg2, where she spent nearly two years as group director. Prior to that, she spent more than eight years in increasingly senior roles with Juniper Park\TBWA.

So that’s the professional stuff. But the focus of our “Getting to Know” feature is to present profiles of people outside of work. Here’s what she told us.

About that photo: Our first trip as a family of three to Costa Rica — taken one week ago. Location: Tamarindo, Guanacaste Province. Fun Fact: we all have the same sunglasses.

Where were you born and do you think it’s an important part of who you are? I was born in Montreal, to working-class Chinese immigrant parents. We were reminded of our out-group status from the moment I formed my first memories. This helped a deep empathy for the experience of others take root inside me, which informs who I am, and how I want to serve others, today.

Favourite TV show of all time and why?  Hands down my favourite TV is Tuca and Bertie—a grown-up cartoon voiced by Ali Wong and Tiffany Haddish. I see a lot of myself in Bertie—she’s goofy, an anxious perfectionist, pissed off about the patriarchy, and loses herself in a bag of spicy chips from time to time.

Are you a sports fan: favourite team and favourite player?  I don’t really watch sports-ball. But my husband is an original season ticket holder for Toronto FC, so to mess with him, I always say I’m a Montreal FC supporter.

Do you have kids: what are their names?  I have two—a human kid named Julien, and a cat kid named Mabel. Mabel came first so she will always be my firstborn.

Are you a morning person? What time do you set your alarm for? What time do you actually get up? In an ideal world, I’d wake up at 10 a.m. My body is like a teenager that way. But these days, I’m up at 4:45 a.m. I haven’t needed an alarm since the kiddo came along. His cries are alarming enough.

Most important person in your life outside work? I am blessed with an outrageous number of friends and family so it’s hard to choose. But the person that rises to the top of my list is Paul, my partner of 27 years.

Favourite thing about this industry? Our ability to shape culture.

Least favourite thing about this industry: How poorly some folks handle this responsibility.